Australia and New Zealand Banking Group Limited, Lao Branch.

Officer, Payment Processing

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As the Officer, Payment Processing, you are responsible for supporting the payment processing area in delivering both domestic and international payments submitted by customers through various channels, ensuring timely and accurate processing. You will collaborate with other business units and stakeholders to maintain a high standard of service for our customers, while adhering to ANZ processes and policies. This approach ensures operational excellence and minimizes potential risks to ANZ on a daily basis.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: ANZ Branch Vientiane, Laos    

Role Type: Permanent, Full-time 

What will your day look like?

As an Officer, Payment Processing, you are accountable for:

• Processing domestic and international payments.
• Ensuring all transactions are completed accurately and in accordance with bank policies and procedures.
• Reconciling and processing all inward and outward payments within the appropriate time frames.
• Providing required Regulatory reports accurately and on schedule.
• Delivering internal and external customer service consistent with ANZ strategies and offering advice or guidance to customers as needed.
• Reviewing and developing processes by eliminating unnecessary steps and maintaining a detailed understanding of business and financial requirements.

What will you bring?

 To grow and be successful in the role, you will ideally bring the following:

• Knowledge of domestic and international payment processing (inward and outward).
• Experience in reconciliation, settlement, and payment processing with a focus on accuracy and efficiency.
• Proven ability to conduct internal and external case investigations.
• Strong team collaboration and interpersonal skills.
• Practical understanding of operational risk and compliance policies and procedures.
• Effective time management skills with the ability to meet cut-off times and service level requirements.
• Good written and verbal communication skills.
• Proficient in Microsoft Office tools and applications.
• Tertiary qualification in Finance, Accounting, Business, or a related discipline.

 You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Your Career at ANZ

Our purpose is to shape a world where people and communities thrive. That's why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. ANZ is committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things in the future.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Please email your resume, clearly outlining your work experience to Careers.Laos@anz.com

Applications close Wednesday, 21 October 2026

Only short-listed candidates will be contacted for interview

All submitted applications are kept confidentially and will not return