About:

Do you love food and convenience put together? Then you will definitely love foodpanda!

foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants. We operate in 12 countries in Asia including Laos. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.

We’re all about bringing on the smartest talents as we continue to grow with an “all hands-on deck” environment and hire those who can thrive in a fast-growing company.

We are looking for: Onboarding & Supply Associate (Permanent Full-Time) to join our growing team in Vientiane Capital, Laos.

Responsibilities:

• The role holder will be expected to work closely with multiple stakeholders across departments to analyze current vendor performance and enhance the ones work in the best interest of the company. You are also to establish good relationships to ensure a smooth experience for vendors.
• In charge of preparing/updating onboarding materials.
• Provide face-to-face/call training to vendors as requested by Sales and Key Account Management Team and Partner Service to vendors on "how to sell on foodpanda” when needed.
• Performance Tracking: own reports/dashboards on Salesforce especially Transmission Issue Cases such as hardware, connectivity and application issues.
• Update devices status for delivered & collected devices
• Resolve vendor disputes or issues quickly and efficiently.
• Organize and track replacement documentation between the company and vendors.
• Provide monthly reports for damage & used devices.
• Coordinate with APAC for device issues and raise bug tickets to resolve.
• Other ad hoc tasks as assigned.

Requirements:

• Previous experience in a startup technology company or related field.
• Strong organizational skills and you know how to prioritize your projects.
• Strong communication skills, with the ability to communicate with both external (vendors) and internal (regional/global/local) teams across departments.
• Experience with Microsoft Office (Microsoft Excel especially).
• Proactive and independent.
• Good level of English (written and spoken) required.
• Confident with data analysis.
• Excellent interpersonal skills with the ability to work across functions and form strong relationships internally and externally and engage with stakeholders.

What we offer:

• Dynamic and challenging working environment with a steep learning curve.
• Culture that empowers you to take full ownership of your work and career.
• Great working atmosphere with regular company and team events.
• Opportunity to be part of a happy, high functioning, vibrant and smart team committed to diversity and inclusion.
• Competitive package, incentives, allowances, food perks, insurance, and more.
• Commitment to developing you personally and professionally.

Job Application:

We are an equal opportunity & inclusive workplace, we encourage and welcome candidates from every different and diverse background to apply, if you think you are a qualified and potential candidate, please submit your application to together make a difference at foodpanda!

Click Here to Apply or call / WhatsApp (020 99 272 993) for more details.

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Find other opening positions at foodpanda below:

https://careers.foodpanda.com/jobs?options=342&page=1

Note: We thank all candidates for their interest and effort, all applications will be reviewed. However, due to the high volume of applications, only shortlisted candidates will be contacted.

foodpanda is operated by the Delivery Hero Group, the global leader in the food delivery industry, processing over 4 million orders daily, operating in 40+ markets, with 25,000 employees and approximately 600,000+ restaurant partners worldwide.