The Japanese-owned bank in Lao PDR is a member of MARUHAN Corporation, Japan. We have been launched into the regional financial market as part of MARUHAN’s Asean-based financial and business services network. We were established in Lao PDR since 2013 to support the strong bi-lateral ties between Japan and Lao PDR by delivering products and services that facilitate and encourage investment and contribute to the continuing growth and development of Lao PDR. Our aim is to provide the highest standards in customer service as well as provide innovative products that can support business and financial needs of our valued customers
Ms. Souphaphone PHILAKOUNE
Customer Cares Head office, Service Unit
Ms. Souphaphone PHILAKOUNE will be a frontline to welcoming and attending promptly in general customer inquiries such as: depositing, account opening process or MJ SADUAK mobile application installations the usage of each function. She also communicates and provide helps with customers through various channels with professional customer supports with the completely information both in deposit and loan e.g. SME, housing loan, auto loan and personal loan.
Mr Xayasith Phonethasith
Digital Banking Solution IT Department
Mr Xayasith Phonethasith will be the IT support such as: installing and configuring computer hardware, software, systems, networks, printers and scanners as required included helpdesks, monitoring and maintaining computer systems and networks and responding in a timely manner to service issues and requests. Mr Xayasith Phonethasith is specifically in charge for Banking Mobile App MJ SADUAK for supporting in any inquiries or training, and orientation for new technology users.
Pension Fund, Staff loan benefits i.e. personal, car, housing
SSO, Health and Accident insurance
Annual check up
Training and Development