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Reservation and Customer Service Staff cum Interpreter
Negotiable

Indo-Trans Logistics Lao Ltd (ITL Lao)

Luang prabang Wattay Yai Tha Sikhottabong Vientiane Capital

JOB DESCRIPTION

Position: Reservation and Customer Service Staff cum Interpreter

Job Responsibility:

  • Reservation

+ Receiving booking request, booking on system and sending confirmation to customers

+ Loading plan responsibility

  • Customer Service

+ Coordination with airport team for irregular cases to communicate and support customers.

+ Tracing and investigating with related station when receiving claim damage/ missing cargo

from customers; giving feedback to customers and opening feedback file.

+ Solve any problems, convince the customers to make sure them satisfied with our services if irregularity happen

+ Report to the leader any problems and solve the problems as per leader’s instruction

+ Follow strictly all shipments have received and managed them to arrive as booking confirmation

  • Interpreter

+ Translate written, verbal communications to English or Vietnamese when meeting with customers

+ Record interactions


Job Requirement:

  • Being fluent in the two languages being interpreted
  • Good communication, oriented-customer service
  • High responsibility, high discipline and good attitude
  • Willing to learn, develop and have passion in work

Other information:

  • Working time: Mon – Fri: 8:00 – 12:00 & 13:30 – 5:30, Saturday: 8:00 – 12:00
  • Salary Range: Negotiable
  • Benefit:

+ Social and health insurance, 13th salary month, other staff welfare…

+ Have opportunity to be trained, coached to become professional in Aviation

  • Working Location: 113/1, Unit 10, Louangprabang Road, Wattay Yai Tha Villiage, Sikhottapong District, Vientiane, Lao P.D.R

How to apply:

Indo-Trans Logistics Lao Ltd (ITL Lao)

Indo-Trans Logistics Lao Ltd (ITL Lao)

Luang prabang Wattay Yai Tha Sikhottabong Vientiane Capital

Contact
Contact Name : Cinny
Email : cinny.chi@itlvn.com;career@itlvn.com
Telephone : 021 219 735- 6; 020 5561 7298 - 02055933639
ABOUT COMPANY

Indo-Trans Logistics Lao Ltd (ITL Lao) was setup in 1999 by a team of highly motivated professionals in the freight forwarding and logistics industry, offering a wide range of international transportation and logistics solutions

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