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Operations Manager
Negotiable

Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Asean Road, Sidamduan Village Chanthabouly District Vientiane Capital

JOB DESCRIPTION

Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Asean Road, Sidamduan Village, Chanthabouly District, Vientiane Lao PDR

Position: Operations Manager

Section: Operations

Location: Vientiane Capital

Contract type: Permanent

Type of Employment: Full Time

About foodpanda:

foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 400,000 partner restaurants in more than 500 cities across 13 Asian and Central European countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry. For more information visit www.foodpanda.com.

About Delivery Hero:

Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users and orders in more countries than any of its competitors across over 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit www.deliveryhero.com.

We’re looking for a Operations Manager

Key Responsibilities

  • Hiring, training and managing delivery motorbike riders’ fleet
  • Manage performance and attendance of riders by setting targets and tracking performance with riders
  • Coordination with cross-functional teams to ensure service quality is maintained
  • Identify and solve any issues with delivery
  • Rider Compliance Analyst set up on the system
  • Achieve good Delivery Time and efficiency. Identify issues with delivery and follow up on them.

Requirements

  • Bachelor’s Degree in business, economics, logistics or related field preferred. Master is a plus
  • 2-3 years’ experience in logistics or delivery is preferred
  • Excellent people management skills: experience in coordinating teams and being responsible for more than 10 people is a must!
  • Strong IT skills: confident user of Excel, Google documents, spreadsheets, and smartphone apps
  • Can-do attitude, problem solving skills and passion for food industry.
  • Ability to work under pressure, handle stress, and handle many people with different personality type, diverse levels of education and abilities is very important.
  • High level of self-confidence to be a leader and high responsibility
  • Experience of working for delivery company is a big advantage
  • Good command of English

What we offer:

  • Challenging and fulfilling steep learning curve
  • Vibrant, dynamic & international workplace
  • Periodic fun & engaging company events & team activities
  • Opportunity to be a value-adding contributor to this fast-growing global company
  • Employee Discount Codes

Interested please submit your CV to Human Resources Department by email:  recruitment@foodpanda.la or call 020 58585860

Note: Only short-listed candidates will be contacted for an interview.

REQUIRED SKILLS

good command of english

High level of self-confidence to be a leader and high responsibility

Experience of working for delivery company is a big advantage

Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Asean Road, Sidamduan Village Chanthabouly District Vientiane Capital

Contact
Contact Name : People Team
Email : recruitment@foodpanda.la
ABOUT COMPANY

Foodpanda is the world's #1 online food ordering platform (website and mobile app), where hungry customers can order food for home delivery from their favorite restaurants, based on their location. Currently we are operating in 13 countries and territories across Asia and Europe.


We are currently the leading, on-demand food delivery company in Laos, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an “all hands on deck” environment and hire those who can thrive in a startup and rapid-growing culture.

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