Product Specialist

Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Asean Road, Sidamduan Village Chanthabouly District Vientiane Capital


Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Asean Road, Thongkhankham Village,

Chanthabouly District, Vientiane Lao PDR

Position: Product Specialist

Section: Commercial Department

Location: Vientiane Capital

Contract type: Permanent

Type of Employment: Full Time

Do you love food and convenience put together? Then you just might love foodpanda.

foodpanda is the leading, on-demand food delivery company starting its operations in Laos, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest talents as we continue to grow with an “all hands on deck” environment and hire those who can thrive in a startup culture.

We’re looking for a highly-driven and motivated Product Specialist. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

Key Responsibilities:

  • Define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved before at this scale.
  • Collect data, user feedback, and market research, and build a solid business case to support the feature development.
  • Ensure strong collaboration and communication across the company and serve as a primary point of contact for Restaurant Experience, Restaurant Operations and Logistics.
  • Define and communicate product strategy and roadmap to the global product team.
  • Prioritize and adjust the market product backlog according to strategic product value.
  • Collects and coordinates feature requests from all departments, making sure to communicate with all product managers.
  • Coordinate bug reports and change requests which includes customer facing and internal facing products.
  • Project manage and support rollouts of new features with business stakeholders and country product specialist.


  • At least 4 years of experience managing applications and product support as a product/tech specialist in an e-commerce company. Plus points if you have worked in a similar organization like ours.
  • An analytical mindset and skill-set.
  • A passion to help build a great product & be successful with that product in the market.
  • A passion for design excellence, usability & consumer appeal in products.
  • A good understanding of and passion for scrum and agile software development methodologies.
  • A sense of urgency, pragmatism and a solution-oriented approach to problem-solving.
  • Strong team player, with an ability to connect people and teams to our company vision.
  • Drive key processes to enhance daily business and have the ability to prioritize demands in a fast-paced environment.
  • A proactive mentality and a desire to make an impact.
  • Strong English skills, in both written and verbal communication. You have a voice that is personal and matches our Product brand.
  • A passion for finding amazing food and great service.

What we offer:

  • Steep learning curve.
  • A vibrant and international team.
  • Regular company and team events.
  • Responsibility from day one in a fast-growing and global company.

Interested please submit your CV to Human Resources Department by email:  recruitment@foodpanda.la or call 020 95575559

Note: Only short-listed candidates will be contacted for an interview


An analytical mindset and skill-set.

Strong English skills

Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Delivery Hero (Lao) Sole Co., Ltd (foodpanda Laos)

Asean Road, Sidamduan Village Chanthabouly District Vientiane Capital

Contact Name : N/A
Email : recruitment@foodpanda.la

foodpanda is the world's #1 online food ordering platform (website and mobile app), where hungry customers can order food for home delivery from their favorite restaurants, based on their location. Currently we are operating in 12 countries and territories across Asia and Europe. We are launching Laos and we are always looking for talented and highly motivated individuals to join our family!

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