Indo-Trans Logistics Lao Ltd (ITL Lao)

Indo-Trans Logistics Lao Ltd (ITL Lao)

Luang prabang Wattay Yai Tha Sikhottabong

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  • Reservation and Customer Service Staff cum Interpreter Position: Reservation and Customer Service Staff cum InterpreterJob Responsibility:Reservation + Receiving booking request, booking on system and sending confirmation to customers+ Loading plan responsibilityCustomer Service+ Coordination with airport team for irregular cases to communicate and support customers.+ Tracing and investigating with related station when receiving claim damage/ missing cargofrom customers; giving feedback to customers and opening feedback file.+ Solve any problems, convince the customers to make sure them satisfied with our services if irregularity happen+ Report to the leader any problems and solve the problems as per leader’s instruction+ Follow strictly all shipments have received and managed them to arrive as booking confirmationInterpreter+ Translate written, verbal communications to English or Vietnamese when meeting with customers+ Record interactionsJob Requirement:Being fluent in the two languages being interpretedGood communication, oriented-customer serviceHigh responsibility, high discipline and good attitudeWilling to learn, develop and have passion in workOther information:Working time: Mon – Fri: 8:00 – 12:00 & 13:30 – 5:30, Saturday: 8:00 – 12:00Salary Range: NegotiableBenefit:+ Social and health insurance, 13th salary month, other staff welfare…+ Have opportunity to be trained, coached to become professional in AviationWorking Location: 113/1, Unit 10, Louangprabang Road, Wattay Yai Tha Villiage, Sikhottapong District, Vientiane, Lao P.D.RHow to apply:Send your application (CV & Cover letter) to  oliver.thao@itlvn.com / Helena.huyen@itlavs.comFurther information: Please call +856 20 9780 9252
Contact Name : Cinny
Email : cinny.chi@itlvn.com;career@itlvn.com
Telephone : 021 219 735- 6; 020 5561 7298 - 02055933639
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