EXO Travel

EXO Travel

lane , 15 Kaysone Raod Rd., villagePhon Sa Ad, subdistrict, Saysettha district, 14

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  • Tourplan Database Supervisor Job DescriptionJob Title: Tourplan Database SupervisorDepartment: TourplanLocation:Reports To:  General ManagerPosition OverviewThe Tourplan Supervisor is responsible for managing and supervising data entry to ensure the data is maintained in accurate and up-to-date status in the Tourplan database. S/he is also responsible for the assurance of effective utilization of the system as well as data security.Responsibilities:Database Input Section Manage and supervise data entry and ensure that the data is maintained in accurate and up-to-date status. Ensure effectiveness of data security. Ensure that data input staff follow proper system principles and standards. Establish and maintain a structure within the database to effectively identify specific segments of data for various analysis. Develop and apply procedures to safeguard data security. Develop standards and policies for data entry, and ensure compliance.Tourplan System Management Provide training and technical support for (Online) Travel Consultants in use the software. Set up Tourplan database system to meet with business/operations requirements of EXO. Create and produce reports from database based on management requirements. Assist other staff in the production of reports. Recommend and implement specific actions to ensure effective Tourplan utilization by Contracting, Product Team, Tourplan and Travel Consultants resulting in more efficient operations. Establish regular monitoring procedures to evaluate use and effective database. Meet the deadlines and report to the General Manager. Work with and receive tasks from Tourplan Head Office.Team Management Build and maintain positive working relationships with team members, with departments of company. Well supervise and motivate team in order to achieve good performance of team. Supervise matters of team members in coordination with Human Resources Department. Inform the General Manager and HR Manager in case of serious problems related to employees (such as recruitment, training, career, salary, retention, assessment, etc.). Train and mentor staff of team in the use of database and provide ongoing staff support as issues arise. Make sure team members adhere to EXO Core Values and Policies & Procedures.Work Relations Work closely with managers and colleagues, especially Inbound, Internet Sales, IT, and Product department. Liaise with Tourplan Head office.Qualifications:  Bachelor’s Degree or higher in related field. Minimum of 5 years’ experience in managing development database.   Previous experience in using TOURPLAN software or similar is a plus. Good knowledge of Travel industry, especially the tourism in destination.Skills Proficiency in Database Administration. Strong leadership skills with the ability to motivate and train staffs Excellent analytical, interpersonal and communication skills. Ability to organize and prioritize work, be proactive, take initiative, resolve problems in a timely manner. Ability to work independently to meet deadlines and targets. Good command of both written and spoken English. Good computer literacy.Note: This job description is not intended to be all inclusive. Incumbent may perform other duties as negotiated to meet the ongoing needs of the organisation.To apply: Send CV and cover letter to Ms. Naly Inthavong: naly@exotravel.com
Contact Name : -
Email : naly@exotravel.com
Telephone : +856 (0) 21 454 640-3
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Website : www.exofoundation.org
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