Rue Francois Ngin, Vientiane

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  • Operations Manager (Growth and Performance) Operations Manager (Growth and Performance )Analytics – Analyze and track KPIs (lots of it) to improve operations performance, and take customer experience to the next level!Strategy – Proactively proposing new strategies to improve our set up. We are not this kind of company where we want to maintain the status quo. We always want to be one step aheadFind ways to drive logistics efficiency in the whole country, by defining our city structure, our incentive schemes and managing our supply/demand relationshipMaximize our bottom up approach to ensure our product solve all our needsDigitalize and automate internal processes in all the logistics verticalsRequirements:You have successfully completed a Bachelor’s or Master's degree in Computer Science, Mathematics, Engineering or any other quantitative similar fieldPreferably you gained 4-6 years of work experience in high growth start-ups, tech companies, consulting or IBStrong excel and data management skillsSQL is a plusYou love numbers and dataWilling to question the status quo when neededApply now! To alexandre.clavier@foodpanda.com
  • Operations Manager (Fleet Management and Rider Recruitment)  Operations Manager (Fleet Management and Rider Recruitment) As our Operations Manager - Fleet Management and Rider Acquisition, you will be responsible for setting up and optimizing processes, while running the day to day operations of the business:Leading our rider fleet - Manage a team of Fleet Leaders/Recruiters and make sure your rider acquisition KPIs and daily operations are optimalAnalytics – Analyze and track KPIs to improve rider performance and compliance, and take customer experience to the next level!Strategy – Proactively proposing new strategies, planning and setting a timeline for executionProduct implementation and improvement – Roll out new features to improve operational efficiency and rider experience.Ensure proper supply/demand match, whilst maintaining target Service LevelsSupporting commercial projects with operational guidance and resources.Optimising operations through innovation and process development.Supervising the day-to-day work of operations support staff.Close collaboration with the Rider Recruitment teamReviewing, refining and documenting processes and best practiceRequirements:You have successfully completed a Bachelor’s degreeYou have at least 1 year of work experience in an operational role, logistics exposure would be preferredYou have strong leadership and communication skills, work independently and are reliableYou are process oriented and data drivenExperience with Microsoft Office, especially Excel, or Google equivalentsYou are very proactive and could lead independent projectsFluent in Lao with excellent English skills Apply now! To alexandre.clavier@foodpanda.com
  • Fleet Leader  Fleet Leader As Fleet Leader, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. Assist with the overall rider onboarding process for new ridersPerform general administrative duties and manage onboarding/offboarding processesProvide excellent service to external and internal applicants to ensure positive onboarding experience through front end excellence and FreshDesk customer serviceCoordinate and follow-up on applicants' recruitment processesSupervise equipment collection and riders onboardingManage inventory for fleet and office and report any issues to HQRequirements:Native Lao speaker with good command of English languageSelf-confident natural leader with high sense of responsibility and ability to work independentlyStrong IT skills: confident user of Excel, Google documents, spreadsheets, and smartphone appsGood understanding of Vientiane areas and street system.Excellent people management skills: experience in coordinating teams and being responsible for more than 10 people is a must!Knowledge of labour regulations and basic accounting principles are a plusExperience with logistics and last-mile delivery are preferredCan-do attitude, problem solving skills and passion for food industry.Apply now! To alexandre.clavier@foodpanda.com
  • Sales Manager Sales ManagerResponsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximising business relationships and creating an environment where customer service can flourish.Responsible for managing the growing sales team, developing a business plan covering sales, revenue, and expense controls, and promoting the organisation’s presence throughout the country.Assist in the development of the annual sales plan and achievement of KPIsResponsible for monitoring the performance of the sales team by establishing processes involving system of reports and communications Personally observe the performance of the whole sales team on a regular basis. Requirements:Bachelor's/College Degree in Business Studies/Administration/Management, Mass Communications, Marketing or equivalent.Proven sales experience preferably with F&B industry or in e-commerce or start-upsTrack record of over-achieving quotaExperience working with Salesforce.com or similar CRMAt least 8 years of working experience in the related field is required for this positionAt least 5 years of experience managing a teamFamiliarity with different sales techniques and pipeline managementStrong communication, negotiation and interpersonal skillsApply now! To alexandre.clavier@foodpanda.com
  • Sales Executive Sales ExecutiveRepresent foodpanda as a brand ambassador in negotiating terms and conditions with prospective restaurant partnersEstablish business relationships with relevant partners according to strategic sales approachForecast sales, develop “out of the box” sales strategies/models and evaluate their effectivenessUnderstand and meet the needs of our potential partners and immediately build a trust relationshipExceed sales targets & performance based goals while working independentlyScour the market to identify new partnership opportunities, assist in improving inventory in new and existing coverage regionsRequirements:Proven sales experiencePrior experience in cold-calling/sales support / inside salesFamiliarity with different sales techniques and pipeline managementStrong communication, negotiation, and interpersonal skillsFun, open and charismatic personality with willingness in taking on new challengesApply now! To alexandre.clavier@foodpanda.com
  • Finance Manager + Finance Executives Finance Manager + Finance ExecutivesForecast monthly, quarterly and annual resultsApprove or reject budgets, Conduct risk managementEvaluate and decide on investmentsSupervise a team of AccountantsAllocate resources and manage cash flowsConduct profit and cost analysesDevelop secure procedures to maintain confidential informationEnsure all accounting activities and internal audits comply with financial regulationsRecommend cost-reducing solutionsRequirements:Proven work experience as a Head of Finance or similar roleIn-depth understanding of cash flow management, bank reconciliation and bookkeepingHands-on experience with budgeting and risk managementExcellent knowledge of data analysis and forecasting modelsProficiency in accounting softwareSolid analytical and decision-making skillsBSc/BA in Accounting, Finance or relevant fieldApply now! To alexandre.clavier@foodpanda.com
  • Marketing Manager Marketing Managerfoodpanda is expanding, be part of the change! As Offline Marketing Manager you will be one of the pioneers of the launch in Laos, in charge of defining the Offline strategy during all the phases of the business: launch, growth, sustainability You’ll be highly focused on BTL strategies, in charge of planning, executing, tracking and optimizing Offline campaignsTurn the cities pink! The channels you will be in charge of are: Flyering, Offline Activations - including events and roadshows - Trade Marketing and Rider brandingThis role is project management: handle end to end projects efficiently and timely, based on the budget givenThis role is strategy: understand the market, where we can meet our potential target, acquire new customers, meet business and growth KPIsThis role is creativity: coordinate the creation of brand compliant assets, brief creatives, source and bring to life your ideasWork closely across functions and with Regional team to drive Offline Marketing initiatives in LaosRequirementsBachelor or Master’s degree in business, marketing, or a related area5 years+ relevant experienceYou have proven experience handling Offline Marketing channels, with great focus on BTL and knowledge of ATL Past experience launching business in new countries is a plusYou know how to handle processes end to end, keep track of campaigns and manage budgetApply now! To alexandre.clavier@foodpanda.com
  • Human Resources Manager Human Resources ManagerDevelop and oversee all HR policies, procedures and practices to match with business needs and strategies, in accordance with stated corporate objectives and legal requirementsResponsible for recruitment, interviewing, selection and placement of our future pandas Coordinate new hire on-boarding and orientationDevelop and review HR policies, procedures and practices to match with business needs and strategies, in accordance with stated corporate objectives and legal requirementsIdentify potential employee-relations issues and make recommendations to resolve themSolve a range of straightforward HR problems; analyse and recommend possible solutions using standard procedures.Ensure timely employee benefits enrolment, review and renewal processHandle payroll calculations and month-end reporting submissionRequirements:At least 3-4 years relevant experience in Human ResourcesFamiliar with local Laos employment & labour laws Self-motivated, possess the ability to take initiativeGood stakeholder management skills and willing to go the extra mileApply now! To alexandre.clavier@foodpanda.com
Contact Name : Alexandre Clavier
Email : alexandre.clavier@foodpanda.sg
Facebook : https://www.facebook.com/deliveryhero/
Website : https://www.deliveryhero.com/
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